Hey
Jasper…
Intelligent service.
Human hospitality.
Jasper is your guest's personal concierge — transforming how a hotel serves its guests and how guests experience service.
An intelligent speaker that automatically directs guest enquiries to service departments. A guest needs fresh towels — they ask Jasper and Housekeeping delivers. An in-room dining order is sent direct to the kitchen. Every room becomes a revenue centre.
Jasper automates guest services — so your team can focus on high-value hospitality.
Watch: The Future of Hospitality — Introducing Jasper.
THE CHALLENGE
Today, guests expect frictionless service
In the age of intelligence, service shouldn't require a phone call, being put on hold or transferred between departments. Outdated infrastructure and staffing pressures create unnecessary friction.
➔ Hotel operations demand extreme efficiency
➔ Outdated infrastructure limits revenue growth
Intelligence with Purpose.
An in-room device which responds to guest requests, connecting directly to service departments and operating 24/7.
➔ Improves guest satisfaction.
➔ Increases revenue.
THE SOLUTION
Every hotel room deserves an intelligence upgrade
Start the conversation
Pre-loaded with a bespoke knowledge base of your hotel; your services, what’s on offer, local sites and your curated favourite places. Jasper is your hotel’s smartest concierge and your guests’ 24/7 service assistant.
Discover how Jasper can transform your hotel.
A NEW
KIND OF HOTEL SERVICE
Natural conversations.
Immediate actions.
When we conceptualised Jasper, we began to explore its potential as a new entity into the hospitality ecosystem — something that has agency, presence, and transforms the fundamental relationship between guest and hotel.
Jasper is a persona — as a colleague to hotel staff and a companion to guests. Jasper was created to let intelligence carry the weight of routine — so that your team can carry the moments that matter.
The only question to ask yourself is, “What becomes possible with Jasper?”
Created by Hoteliers
for Hoteliers.
Voice request.
Instant routing.
A guest request requires staff time. Time to receive it, route it, track it, complete it.
With Jasper, guests speak their request. The right department instantly receives the request. Your team delivers.
Higher satisfaction.
New revenue channels.
Your team focuses on what matters most.
➔ Housekeeping delivers.
➔ Maintenance fixes.
➔ Upsell opportunities 24/7.
Time is redirected to guest-facing work. The result: faster response times, better reviews, more revenue.
Built for guests.
Privacy first.
Jasper connects to your hotel’s existing systems (PMS, GRMS). No infrastructure replacement required.
On-device processing keeps guest conversations private. Core functions operate without cloud dependency. Guest data remains secure.
For hotel guests, discretion is key. Jasper follows this established principle of hospitality. With built-in privacy, no guest data is retained beyond each stay. Voice requests are processed on-device and never stored, so audio never leaves the room.
The guest always feels in control of when Jasper is active.
Jasper is designed to support GDPR compliance from the ground up, protecting your guests and your brand.
Service with Precision.
Presence with Restraint.
Built on a Foundation of Privacy
Operational
Super Intelligence.
More intelligent than a smart speaker. More advanced than a chatbot. Jasper is a full-stack guest solutions engine.
Requests are routed through Jasper FLOW, created for fleet management.
➔ Jasper categorises a request, routes it to the correct department and tracks its progress.
➔ Jasper streamlines operational logistics by handling the simple tasks, in turn reducing pressure on busy front desks.
➔ Anonymised operational statistics reporting ensures guest privacy at all stages.
Jasper is the beginning of a digital intelligence ecology created exclusively for hotels.
Watch: The Jasper Hotel - A Vision of Future Hospitality